Claims
We understand a claims experience can make or break relationships. We have a dedicated claims manager to ensure our claims providers reflect the Solution service standard.
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Commercial Legal Protection Claims
For free legal advice relating to the client’s core business activities, they may contact legal.advice@sparke.com.au
To lodge a notification or claim, email a completed claim form along with supporting documentation to solution@solutionunderwriting.com.au
Corporate Travel Claims
To lodge a claim, email a completed claim form to solutionassist@solutionunderwriting.com.au
For 24 Hour emergency assistance, please call: +61 2 9312 5186
(reverse charge call)
More information: http://dfat.gov.au/Travel/Pages/travel.aspx http://www.customercare.com.au/
All other Claims
To lodge a notification or claim, email a product-specific claim form to claims@solutionunderwriting.com.au or call (03) 9654 6100 to discuss.