Who we are

An independent agency built on individual relationships, we’ve always given our broker partners easy access to the person they want to speak to, right across the business.

No passing around, waiting on hold or repeating yourself to someone new, just direct contact with who you need, when you need them - each and every time.

Keeping regular contact with our brokers allows us to get to know them better - what they need, how to best help their clients, who they barrack for - all the essentials!

It’s a professional service with a personal touch.

We are champions of clarity in an often complex industry. From our products to our processes, what we cover and what don’t, we work hard to make sure all our information is clear, concise and easy to evaluate. Always free to discuss the finer details or explain the ins and outs, we ensure our broker partners have everything they need, right when they need it.

In an ever-evolving landscape, we believe that fortune favours the nimble. So we take a custom approach to how we work, staying agile and responsive to what’s going on in the world of insurance, and the world itself. Whether it’s introducing new products, crafting bespoke coverage or adapting the way we work, we are quick on our feet in a way that others can’t be. We keep our ears to the ground and our eyes on the markets, so that what we know becomes a powerful asset for our brokers.

As specialist agency, we keep our focus on the lines and products we know best, but if there’s a risk that we don’t cover, we take the chance to go above and beyond for our brokers. Calling upon market knowledge and industry expertise, we can offer strategic advice for alternative options, or point them in the right direction for other doors to knock on.

We know from experience that in the busy world of broking, time is rarely on your side. We’re well known in the industry for being a top performer when it comes to turn around times for responding, quoting and binding. Over the years we’ve built a team and an approach that allows us to operate at pace without running out of gas. But simply being quick, simply doesn’t cut it. Velocity counts for nothing if the quality gets left behind. So, while we’re quick round the track, we’ll never cut corners.

We believe that good underwriting is about really understanding what a business is and what that business does. While our products are written as words in a document, their impact and influence have real life consequences. Working closely with our brokers partners, we know how much there is at stake. So as well ensuring our products are simple to understand and easy to explain, they’re also built to stand up to the test when they need to.

A diverse mix of the best new talent and a curated selection of some of Australia’s most celebrated underwriting experts, we are a team of over 50 staff serving a loyal base of broker partners, many of whom have been with us since the beginning. 14 years in and still going strong, we’ve built a reputation for solid security thanks to longstanding relationships with five star global insurance partners who back us, our brokers and their clients wholeheartedly. An agency still led by the founders of the business, we’re proud of what we’ve achieved and excited for what comes next.